Latest Reviews for Auto Insurance

Date Submitted: February 12, 2010
Insurance Provider: Erie Insurance in Illinois
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 1 out of 10
Recommend: No
Review: Misled by Erie Insurance
I was involved in an accident in April of 2008. The person who hit me was insured by Erie. They had me sign a release authorizing them to get all of my medical records for the accident.

They then sent me a release to sign to settle the accident. There would be two checks, one to settle the hospital lien and one that would cover my ambulance bill and a small settlement. I asked them if all medical records had been accounted for before signing the release. That was a big mistake-I should have had a lawyer involved! Now, two years later, there magically are ER doctor services that I am responsible for. Erie says that they didn't have those bills and it's not their problem. My feeling is that they settled as quickly as possible without doing due diligence to ensure that all medical bills will be covered.

I discussed filing suit with them and was told pretty much that they knew they would get the claim dismissed-when I asked how much their attorney fees would cost-it was within a few hundred dollars of the outstanding bill-I said then why don't we make a deal? The supervisor said it's not the money, it's the principle-they won't do the right thing and pay it or even part of it, because of the "principle" of it. While they say I wasn't under duress when signing the release-I did have a lien against me for thousands of dollars from the hospital-which Erie wouldn't pay until I signed their release. Not under duress? I beg to differ.

I am not asking-nor did I ever ask-for anything beyond what I deserved. My car to be fixed, my medical bills to be paid and a few lousy bucks to cover the day and a half I lost from work. Now they are giving me the runaround, the ER doc's billing department the run around and refusing to take responsibility for what they should have paid from the beginning. Shady and underhanded if you ask me-and a very convenient way for them to get out of what they owe. Simply put, they conveniently did not "know" about the bill and closed the case.

How utterly disappointed I am-lesson learned, never EVER deal with an insurance claim involving injuries without a lawyer!
Comments [ 0 ]
Submitted by: Screwed.By.Erie
34 year-old   ::   Female Reviewer   ::   Illinois

Date Submitted: February 11, 2010
Insurance Provider: Nationwide in Pennsylvania
Coverage: 4 out of 10
Claims: 1 out of 10
Customer Service: 3 out of 10
Cost: 5 out of 10
Recommend: No
Review: Nationwide falsely reported my claim.
Nationwide removed deer hair that was stuck in my car trim and then falsely reported my accident with the deer as an accident with another vehicle.
This would have increased my deductible
expense plus cause a false report on my
insurance record that could increase my
auto. premium for years to come.
I sued them and won a judgment against
them.
They finally were forced to change my
accident from a collision to a comprehensive claim.
Comments [ 0 ]
Submitted by: exNationwideCustomer
62 year-old   ::   Male Reviewer   ::   Pennsylvania

Date Submitted: February 7, 2010
Insurance Provider: Progressive in Florida
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 1 out of 10
Recommend: No
Review: 180 dollars a month
Got my window broken last night called to make a claim and they wouldn't cover it and I pay $180/month WHAT A RIP-OFF....BEWARE TO ALL!! DO NOT FALL INTO THEIR TRAP OF HIGH MONTHLY PMTS AND HORRIBLE COVERAGE!!!!!!!!
Comments [ 0 ]
Submitted by: Tammy
26 year-old   ::   Female Reviewer   ::   st petersburg, fl

Date Submitted: January 16, 2010
Insurance Provider: State Farm in New York
Coverage: 10 out of 10
Claims: 10 out of 10
Customer Service: 10 out of 10
Cost: 8 out of 10
Recommend: Yes
Review: Nicole DellaPorta
Nicole and her office give exceptional customer service. Donna is very knowlegdeable of the products Sate Farm offers. I have all my lines of insurance with them. They also are very competitive with banking products. I would recommend them to anyone.
Comments [ 0 ]
Submitted by: WOOD0905
36 year-old   ::   Male Reviewer   ::   Saratoga Springs, NY

Date Submitted: January 2, 2010
Insurance Provider: USAA in Arizona
Coverage: 10 out of 10
Claims: 10 out of 10
Customer Service: 10 out of 10
Cost: 10 out of 10
Recommend: Yes
Review: USAA is by far the best.
They paid my claim in 1 week for a pistol that was stolen out of my truck. They went after Progressive when a driver hit my car (progressive did not want to pay). I paid nothing. Every time I have called other insurers to try and beat my rate (1,000,000.00 umbrella) they don't come close! I have been with them 20 years, my wife 35 years and my Father in Law 58 years.
Comments [ 0 ]
Submitted by: Tim Johnson
57 year-old   ::   Male Reviewer   ::   Phoenix AZ