| Date Submitted: | December 8, 2009 |
| Insurance Provider: | USAA in Texas |
| Coverage: | 1 out of 10 |
| Claims: | 1 out of 10 |
| Customer Service: | 1 out of 10 |
| Cost: | 1 out of 10 |
| Recommend: | No |
| Review: | Watch Out For Cars With A USAA Bumper Sticker I was rear-ended by a USAA customer the day after Thanksgiving. The kid was doing 50 MPH and texting when he hit me at a stop-light. The USAA adjuster who finally called after five days says they have no responsibility to repair my car or pay what it would actually cost to purchase a replacement. They claim they pay you what your car is worth, and they get to make the formula for this. $3000.00 worth of recent receipts and copies of worse cars selling on e-bay for over twice their offer will not phase these hard-headed adjusters. Avoid USAA at all cost, they are dangerously crooked. |
| Submitted by: | zootmancars 50 year-old :: Male Reviewer :: San Antonio |
1 comments for this review
| Comment by: Connie Conner From: Papillion, NE February 3rd, 2010 |
I couldn't have said it better my self. The same thing happened to me in NE. We are about $1000 to $1500 away from the actual replacement value of my vehicle. Isn't there something that can be done about these crooks? |
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