| Date Submitted: | October 5, 2009 |
| Insurance Provider: | USAA in Texas |
| Coverage: | 5 out of 10 |
| Claims: | 2 out of 10 |
| Customer Service: | 2 out of 10 |
| Cost: | 2 out of 10 |
| Recommend: | No |
| Review: | gouging paying customers I just recently received a letter from USAA stating that they will be basing their premiums on a person's CREDIT report/rating as opposed to driving record. Have any of you heard of this one? It sounds like another way to cull their customer base of "liability". This smacks of health insurance companies that research whether or not you are "likely" to get diabetes, and then set your premium based on "research"/ or dropping you altogether for pre-existing conditions. I don't see what a credit rating has to do with a person's risk behind the wheel. In fact, I'd be curious to know where their "scientific" data comes from? I know a guy who drives a hot mercedes to work every morning, lives in a nice home, has a good income, but he SUCKS when it comes to being a decent driver on the road...yakkin' on his phone, texting, etc. His credit may be good, but his driving skills suck. Now who do you think is going to get the better premium? Him, or me? I have never had an accident, never had a speeding ticket, never had a parking ticket in 30 years. I did, however, go through a nasty divorce, and lost my home to foreclosure because of a court system that would not act prudently and swiftly in order to save the home. Do I deserve to now be punished further, financially, by an insurance company because I had a home foreclosure? It wasn't that I didn't try to save the home, I just couldn't get the judge to hear my case. He refused, and allowed the foreclosure attorney carte blanche...I had to represent myself. This to me is really evil... to take advantage, twist the laws to benefit you, and punish the working poor even more. shame on USAA. I will be looking elsewhere...but I surmise, that the State of TExas, and Govenor Perry have opened this door for all insurance companies to follow suit... what to do? |
| Submitted by: | sickandtired 56 year-old :: Female Reviewer :: austin, texas |
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