| Date Submitted: | October 4, 2011 |
| Insurance Provider: | USAA in North Carolina |
| Coverage: | 1 out of 10 |
| Claims: | 1 out of 10 |
| Customer Service: | 2 out of 10 |
| Cost: | 1 out of 10 |
| Recommend: | No |
| Review: | USAA Slow Misrepresentative Was driving eastbound on a residential street helping a off duty sheriff officer go back to Daytona after buying a washer and dryer that he did not want blown off his truck traveling South on I-95. I stated follow me I will offer a short cut. I was traveling from my driveway closely on a residential street when a 18 year old driver quickly backed into the street and struck my right front Dodge. I did not brake so we hit at about 35++ MPH..screwed up my shoulder neck and back...Two witnesses stated the fault of the 18 YO with USAA coverage...Will they pay for injuries?? No...Did they subrogate with State Farm my insurer? No...USAA sucks period..poor customer communication and support..Keep shopping until maybe USAA wakes up! |
| Submitted by: | skyewalker99 47 year-old :: Male Reviewer :: Daytona Beach Florida |