State Farm

Reviewers
Male / Female		 Recommend
Yes / No		 Number of Reviews Coverage Claims Customer Service Cost Total Average Rating
2 / 1 2 / 1 3 8.33 7.00 7.00 5.33 6.92

Date Submitted: January 16, 2010
Insurance Provider: State Farm in New York
Coverage: 10 out of 10
Claims: 10 out of 10
Customer Service: 10 out of 10
Cost: 8 out of 10
Recommend: Yes
Review: Nicole DellaPorta
Nicole and her office give exceptional customer service. Donna is very knowlegdeable of the products Sate Farm offers. I have all my lines of insurance with them. They also are very competitive with banking products. I would recommend them to anyone.
Comments [ 0 ]
Submitted by: WOOD0905
36 year-old   ::   Male Reviewer   ::   Saratoga Springs, NY

Date Submitted: September 20, 2009
Insurance Provider: State Farm in Missouri
Coverage: 10 out of 10
Claims: 10 out of 10
Customer Service: 10 out of 10
Cost: 7 out of 10
Recommend: Yes
Review: Two high quality claims experiences
Before we were married, my wife had two separate claims experiences - one for an accident and one for hail damage. On both claims the claims reps were friendly, prompt and fair.

I don't know if it was an oversight on their part, but they didn't even remove her claims-free discounted rate after the accident claim.

We've kept State Farm after we got married. The rates have been generally competetive although we've seen increases in the past year. May consider getting competetive quotes, but I can't complain about the claims service.
Comments [ 0 ]
Submitted by: AB
30 year-old   ::   Male Reviewer   ::   Kansas City, MO

Date Submitted: July 3, 2008
Insurance Provider: State Farm in Louisiana
Coverage: 5 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 1 out of 10
Recommend: No
Review: Well-known for NOT paying any claims
This Auto insurance company is well-known for "Sweet" customer service only at the beginning when you submit your money to them for your auto insurance. When it comes to their turn for any claims, they will be RUDE and UGLY. This company just want to give an auto insurance card to fulfill the requirement that you have an insurance coverage. But that's all. Don't ask for your claims, because they will not be nice anymore.
Comments [ 0 ]
Submitted by: Ashley
31 year-old   ::   Female Reviewer   ::   Baton Rouge