| Date Submitted: | June 4, 2009 |
| Insurance Provider: | Selective Insurance in Georgia |
| Coverage: | 1 out of 10 |
| Claims: | 1 out of 10 |
| Customer Service: | 1 out of 10 |
| Cost: | 1 out of 10 |
| Recommend: | No |
| Review: | Don't ever get hit by someone with this insurance. Worst experience ever! Everyone was rude, the adjuster never returned phone calls, her supervisor was not understanding nor willing to understand that my car needed an alignment, despite the fact that their insured hit my car so hard it moved from a straight parked line to a 30 degree angle. I will never ever ever recommend this insurance company to anyone! I wish there was negative ratings on the numbers above. |
| Submitted by: | Laura 29 year-old :: Female Reviewer :: Atlanta, Georgia |
4 comments for this review
| Comment by: suckstobeme From: new jersey July 29th, 2009 |
I was rear ended 3 weeks ago by someone with selective insurance. They will not proceed with the claim until they speak with her but she is not answering her phone or responding to their letters. They are totalling my car which is ridiculous. My hands are tied and I am screwed and there is nothing i can do about it. I wanna cry and I know what u are going thru. |
| Comment by: AnotherSelectiveVictim From: Philly, PA December 1st, 2009 |
If you hit someone with Selective insurance you are in for a bad trip. First they claimed they called my insurance company (when they didn't) and told me I was not covered because I didn't pay the premium (which I did) then after getting paid they turned around and tried to sue me for the same amount as well. Rude phone manners too. |
| Comment by: Another Victim From: Virginia July 13th, 2010 |
Very bad customer service. Got hit by someone with this car insurance. Car was badly damaged. They do not want to proceed until they speak with him and this person would not even give a call or respond to their letters. Very frustrated customer service. Taking aways hours of time to speak with the agents |
| Comment by: Elizbeth From: Hilton Head SC July 26th, 2010 |
Oh great - all the above sounds very familiar! We are in the process of trying to settle a claim with this company - their insured hit us in a parking lot - totally his fault, but this claim is taking FOREVER. The claims rep never returns calls or emails and they do not provide any information. My husband just had a similar incident being hit by someone with Progressive insurance and his cliam was settled and his car repaired etc. within 10 days of the accident. We are now 16 days into this with no end in sight! |
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