Selective Insurance

Reviewers
Male / Female
Recommend
Yes / No
Number of Reviews Coverage Claims Customer Service Cost Total Average Rating
5 / 3 0 / 8 8 1.00 1.38 1.62 1.74 1.44

Date Submitted: February 8, 2013
Insurance Provider: Selective Insurance in Pennsylvania
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 1 out of 10
Recommend: No
Review: NEVER USE THIS COMPANY !!!!!!!!!!
Will not cover an issue that every other company would. I have done alot of leg work and spoke to 5 other companies that would cover my problem !
SELECTIVE will not cover a problem that all other companies will cover. NEVER EVER USE SELECTIVE INSURANCE !!!!!!!!!!!! Treated me badly ! BBB says they are rated Poor !!!!
Comments [ 0 ]
Submitted by: Dan
54 year-old   ::   Male Reviewer   ::   Erie Pa.

Date Submitted: August 11, 2011
Insurance Provider: Selective Insurance in Michigan
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 1 out of 10
Recommend: No
Review: Worst Claim Service EVER
My car was hit by one of their insured while I was out of town and parked at my house. Selective rep was rude and they take forever to get back to you. I filed my claim 3 weeks ago and still have not even been able to get an estimate and when I call they act like I am being unreasonable!!!
Comments [ 1 ]
Submitted by: Becky
31 year-old   ::   Female Reviewer   ::   Michigan

Date Submitted: April 22, 2011
Insurance Provider: Selective Insurance in Virginia
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 1 out of 10
Recommend: No
Review: TERRIBLE
Representative promised he would have someone out Thursday seeing as how car was damaged over 2 weeks ago by Midas. When I called Friday to find out when they were coming he stated that they have a 48 hour window and they never come out the next day ever and that he probably wouldn't have anyone out there until Monday which puts it a 3rd business day. Thanks for the nice Easter Joshua Hill at Selective Insurance. Not only are you a liar but you are very unprofessional and rude.
Comments [ 1 ]
Submitted by: mad
43 year-old   ::   Female Reviewer   ::   newport news va

Date Submitted: November 1, 2010
Insurance Provider: Selective Insurance in New York
Coverage: 1 out of 10
Claims: 4 out of 10
Customer Service: 6 out of 10
Cost: 6 out of 10
Recommend: No
Review: not good
not good to work with. bait and switch tatics. They are nice at first then they arent. I'm going to switch back to my old company. They maybe a little more money but they do what they say.
Comments [ 0 ]
Submitted by: mikr
30 year-old   ::   Male Reviewer   ::   Buffalo ny

Date Submitted: June 4, 2009
Insurance Provider: Selective Insurance in Georgia
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 1 out of 10
Recommend: No
Review: Don't ever get hit by someone with this insurance.
Worst experience ever! Everyone was rude, the adjuster never returned phone calls, her supervisor was not understanding nor willing to understand that my car needed an alignment, despite the fact that their insured hit my car so hard it moved from a straight parked line to a 30 degree angle.

I will never ever ever recommend this insurance company to anyone! I wish there was negative ratings on the numbers above.
Comments [ 10 ]
Submitted by: Laura
29 year-old   ::   Female Reviewer   ::   Atlanta, Georgia