| Date Submitted: | October 11, 2008 |
| Insurance Provider: | Nationwide in Virginia |
| Coverage: | 5 out of 10 |
| Claims: | 1 out of 10 |
| Customer Service: | 1 out of 10 |
| Cost: | 5 out of 10 |
| Recommend: | No |
| Review: | Apathetic Unresponsive Insulting I have had no remedy for claims I submitted to my Nationwide agent, Robert Kinser of Gainesville, VA, for a tow and a windshield. I am now inconvenienced to shop for an auto insurance agency that has some integrity. I have been with Nationwide for 15 years and my monthly premium costs more than the reimbursement of claims that I have filed and that my "agent" is loathe to honor. |
| Submitted by: | Linda K Erickson 62 year-old :: Female Reviewer :: Leesburg, VA 20175 USA |
2 comments for this review
| Comment by: Roy Wilkins From: Michigan City September 1st, 2009 |
your agent doesn't pay the claims, your company does. |
| Comment by: Lynn Fields From: Naples, FL January 2nd, 2010 |
Your agent does not pay claims. Nationwide had a 24 hour claims number that is on your ID card and you need to contact the claims department. Do not blame an agent for your apathetic and unresponsive and insulting inablility to call a 800 number that is right in front of you |
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