Liberty Mutual

Reviewers
Male / Female
Recommend
Yes / No
Number of Reviews Coverage Claims Customer Service Cost Total Average Rating
1 / 1 1 / 1 2 9.00 10.00 10.00 6.00 8.75

Date Submitted: April 25, 2010
Insurance Provider: Liberty Mutual in Pennsylvania
Coverage: 8 out of 10
Claims: 10 out of 10
Customer Service: 10 out of 10
Cost: 4 out of 10
Recommend: No
Review: Cost is to high
Last year my monthly payments were about $64.00 on a 16 year old car. This year the monthly payment is $145. When inquiring about the raise in price, I was informed that it was a raise across the board. The annual cost to insure a 16 year old car is more than the car is worth by the national blue book. That is just crazy, or I have sucker written on my fore head. I have a very good driving record and a senor citizen. A $80.00+ raise across the board is a lot of money to be giving away for just in case with no return. It is like paying protection due to the Mafia.
Comments [ 0 ]
Submitted by: Kwiet
78 year-old   ::   Male Reviewer   ::   Phila, PA 19140

Date Submitted: June 22, 2009
Insurance Provider: Liberty Mutual in Pennsylvania
Coverage: 10 out of 10
Claims: 10 out of 10
Customer Service: 10 out of 10
Cost: 8 out of 10
Recommend: Yes
Review: Great Company
Had this insurance company for years and finally had a claim due to hitting a deer. What a pleasant surprise; from my first phone call to notify them, I was treated as their only customer. They took care of everything immediately...sent someone out to my house to view the damage and paid full coverage-minus my deductible. They even found more to repair than the bodyshop originally estimated. You never know if you are insured with a good company until you have a claim and I am 100% satisfied with Liberty Mutual. They really do live up to their commercials.
Comments [ 0 ]
Submitted by: Firefly
60 year-old   ::   Female Reviewer   ::   Pennsylvania