Esurance

Reviewers
Male / Female
Recommend
Yes / No
Number of Reviews Coverage Claims Customer Service Cost Total Average Rating
5 / 1 1 / 5 6 2.50 3.17 2.50 3.17 2.83

Date Submitted: August 4, 2009
Insurance Provider: Esurance in South Carolina
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 4 out of 10
Recommend: No
Review: HELL NO!
was told that the GAP insurance would cover EVERYTHING. When my car got totaled...it covered 25%. They denied telling me this and won't send me the voice logger when i bought the gap insurance.
Comments [ 0 ]
Submitted by: ihateesurance
25 year-old   ::   Male Reviewer   ::   charleston, sc

Date Submitted: October 16, 2007
Insurance Provider: Esurance in Arizona
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 1 out of 10
Recommend: No
Review: Beware!!!
If it sounds too good to be true, there's a reason!
Comments [ 0 ]
Submitted by: Pan Head
54 year-old   ::   Male Reviewer   ::   AZ

Date Submitted: August 6, 2007
Insurance Provider: Esurance in Georgia
Coverage: 1 out of 10
Claims: 5 out of 10
Customer Service: 1 out of 10
Cost: 1 out of 10
Recommend: No
Review: Master of bait and switch
Had been with esurance since 02/2006 right about second renewal added another driver and was quoted a change of 119. after a couple weeks the driver disappeared from the policy and when I ask why the CSR who didnt know what was the cause said they would put driver back on policy since it seemed to be a computer error. well driver got back on policy and premium went up 350 dollars after I had already been billed and paid the first time. Call customer service and all of a sudden I'm speaking to a so called certified insurance adjustor [TINA] who sounded like a man and kept on going on about how my account was past due ie .95 cents for their multiple billings. well to cut story short. Stay away from this company. customer sevice is terrible. They never know what they are doing and they seem to run off on claims. They might be cheap but you get what you pay for.
Comments [ 0 ]
Submitted by: Terrence
24 year-old   ::   Male Reviewer   ::   atlanta

Date Submitted: April 11, 2007
Insurance Provider: Esurance in California
Coverage: 10 out of 10
Claims: 10 out of 10
Customer Service: 10 out of 10
Cost: 7 out of 10
Recommend: Yes
Review: i am happy with esurance
i wrecked my car on 2/18 they paid my claim in full to the financer within 1 and 1/2 weeks minus my 500 deductible
Comments [ 0 ]
Submitted by: renee
45 year-old   ::   Female Reviewer   ::   cameron park

Date Submitted: April 8, 2007
Insurance Provider: Esurance in California
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 1 out of 10
Recommend: No
Review: Worst Insurance... Esurance.
They paid $8000 for a BMW worth $35000. I would never recommend it to anyone. It's a huge rip-off.
Comments [ 0 ]
Submitted by: John
31 year-old   ::   Male Reviewer   ::   Los Angeles