| Date Submitted: | August 16, 2008 |
| Insurance Provider: | Amica in Massachusetts |
| Coverage: | 9 out of 10 |
| Claims: | 7 out of 10 |
| Customer Service: | 1 out of 10 |
| Cost: | 7 out of 10 |
| Recommend: | No |
| Review: | Customer Service - POOR Amica has mishandled our account twice in the past year, after over 30 years as a loyal customer with insurance for life, homeowner, auto, boat, and an IRA. Paperwork has been shoddy, follow-thru has been awful, auto registration was cancelled due to their lack of filing properly (and reinstated when they finally sent the info). Contacted numerous supervisors, and just got a "sorry." |
| Submitted by: | Upset in MA 51 year-old :: Female Reviewer :: South of Boston |
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