Amica

Reviewers
Male / Female		 Recommend
Yes / No		 Number of Reviews Coverage Claims Customer Service Cost Total Average Rating
2 / 6 4 / 4 8 9.25 7.24 6.37 7.50 7.59

Date Submitted: April 21, 2011
Insurance Provider: Amica in Arizona
Coverage: 10 out of 10
Claims: 10 out of 10
Customer Service: 8 out of 10
Cost: 10 out of 10
Recommend: No
Review: Increased rate without any claims
Amica increased $38 on our auto rate without any claims or any ticket in a year. Same with homeowner rate will seek another insurance carrier Dirty trick on customers Shame !
Comments [ 0 ]
Submitted by: Kax
60 year-old   ::   Female Reviewer   ::   AZ

Date Submitted: October 21, 2010
Insurance Provider: Amica in Maryland
Coverage: 10 out of 10
Claims: 10 out of 10
Customer Service: 10 out of 10
Cost: 8 out of 10
Recommend: Yes
Review: Fair and reasonable
I'm a 20 yr plus member. Finally had an accident where I was faulted. Amica was prompt, paid me quickly, was very communicative, and yes raised my rates by 20% the following renewal term. But even with the increase they are competitive with others. I don't know why others have had poor experiences with them, but still will recommend them.
Comments [ 0 ]
Submitted by: Bill
50 year-old   ::   Male Reviewer   ::   Maryland

Date Submitted: June 20, 2009
Insurance Provider: Amica in Wisconsin
Coverage: 6 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 6 out of 10
Recommend: No
Review: Stay away from amica Insurance
Stay away from Amica Insurance! If you a have claim even after years of service with mulitiple home and auto coverage you get disceptive practices & WORST customer service ever!
Comments [ 1 ]
Submitted by: smashed like a bug by AMICA
45 year-old   ::   Female Reviewer   ::   USA

Date Submitted: August 16, 2008
Insurance Provider: Amica in Massachusetts
Coverage: 9 out of 10
Claims: 7 out of 10
Customer Service: 1 out of 10
Cost: 7 out of 10
Recommend: No
Review: Customer Service - POOR
Amica has mishandled our account twice in the past year, after over 30 years as a loyal customer with insurance for life, homeowner, auto, boat, and an IRA. Paperwork has been shoddy, follow-thru has been awful, auto registration was cancelled due to their lack of filing properly (and reinstated when they finally sent the info). Contacted numerous supervisors, and just got a "sorry."
Comments [ 1 ]
Submitted by: Upset in MA
51 year-old   ::   Female Reviewer   ::   South of Boston

Date Submitted: March 2, 2008
Insurance Provider: Amica in Rhode Island
Coverage: 10 out of 10
Claims: 10 out of 10
Customer Service: 10 out of 10
Cost: 9 out of 10
Recommend: Yes
Review: Best Insurance Company
I have been a customer of Amica for both home owners and automobile insurance for over 30 years. Amica has always responded quickly for claim adjustment and has been very fair in their claim payments. I recommend Amica to all my family and friends.
Comments [ 0 ]
Submitted by: George Sousa
62 year-old   ::   Male Reviewer   ::   Smithfield

Date Submitted: December 7, 2007
Insurance Provider: Amica in Virginia
Coverage: 10 out of 10
Claims: 10 out of 10
Customer Service: 5 out of 10
Cost: 2 out of 10
Recommend: No
Review: More Shady Business
We went with Amica because their prices were great the first year. We have 4 cars & 4 drivers in our family. In year 2, the premium went up by $300 without a clear explanation why. One person told me they changed their rating system. Another said she didn't really know why. It all sounds bogus to me, and we are once again shopping around.
Comments [ 0 ]
Submitted by: Disappointed
57 year-old   ::   Female Reviewer   ::   Richmond

Date Submitted: October 29, 2007
Insurance Provider: Amica in Washington
Coverage: 10 out of 10
Claims: 9 out of 10
Customer Service: 10 out of 10
Cost: 9 out of 10
Recommend: Yes
Review: claims
always prompt and polite
Comments [ 0 ]
Submitted by: MB
46 year-old   ::   Female Reviewer   ::   Seattle

Date Submitted: May 7, 2007
Insurance Provider: Amica in Tennessee
Coverage: 9 out of 10
Claims: 1 out of 10
Customer Service: 6 out of 10
Cost: 9 out of 10
Recommend: Yes
Review: Shady Business
I had auto insurance with Amica for 1 year. The premium was one of the best deals I could have possibly found, almost $100 less a month than the insurance I had the years prior. Although, I recently received my renewal and my premium went up $300. I had no violations and no changes made. Their Underwriting department could not give me a reason why, they just said that it went up. I'm sorry, I work in auto insurance, it doesn't just "go up", there's always a legitiment reason. I think I'll shop around before I make any decisions, their customer service has always been shady and confusing. I should be able to understand them, I work in the same business, and they confuse me.
Comments [ 2 ]
Submitted by: blah
24 year-old   ::   Female Reviewer   ::   nashville