| Reviewers Male / Female |
Recommend Yes / No |
Number of Reviews | Coverage | Claims | Customer Service | Cost | Total Average Rating |
| 1 / 4 | 3 / 2 | 5 | 9.60 | 7.40 | 6.40 | 7.20 | 7.65 |
| Date Submitted: | August 16, 2008 |
| Insurance Provider: | Amica in Massachusetts |
| Coverage: | 9 out of 10 |
| Claims: | 7 out of 10 |
| Customer Service: | 1 out of 10 |
| Cost: | 7 out of 10 |
| Recommend: | No |
| Review: | Customer Service - POOR Amica has mishandled our account twice in the past year, after over 30 years as a loyal customer with insurance for life, homeowner, auto, boat, and an IRA. Paperwork has been shoddy, follow-thru has been awful, auto registration was cancelled due to their lack of filing properly (and reinstated when they finally sent the info). Contacted numerous supervisors, and just got a "sorry." Comments [ 0 ] |
| Submitted by: | Upset in MA 51 year-old :: Female Reviewer :: South of Boston |
| Date Submitted: | March 2, 2008 |
| Insurance Provider: | Amica in Rhode Island |
| Coverage: | 10 out of 10 |
| Claims: | 10 out of 10 |
| Customer Service: | 10 out of 10 |
| Cost: | 9 out of 10 |
| Recommend: | Yes |
| Review: | Best Insurance Company I have been a customer of Amica for both home owners and automobile insurance for over 30 years. Amica has always responded quickly for claim adjustment and has been very fair in their claim payments. I recommend Amica to all my family and friends. Comments [ 0 ] |
| Submitted by: | George Sousa 62 year-old :: Male Reviewer :: Smithfield |
| Date Submitted: | December 7, 2007 |
| Insurance Provider: | Amica in Virginia |
| Coverage: | 10 out of 10 |
| Claims: | 10 out of 10 |
| Customer Service: | 5 out of 10 |
| Cost: | 2 out of 10 |
| Recommend: | No |
| Review: | More Shady Business We went with Amica because their prices were great the first year. We have 4 cars & 4 drivers in our family. In year 2, the premium went up by $300 without a clear explanation why. One person told me they changed their rating system. Another said she didn't really know why. It all sounds bogus to me, and we are once again shopping around. Comments [ 0 ] |
| Submitted by: | Disappointed 57 year-old :: Female Reviewer :: Richmond |
| Date Submitted: | October 29, 2007 |
| Insurance Provider: | Amica in Washington |
| Coverage: | 10 out of 10 |
| Claims: | 9 out of 10 |
| Customer Service: | 10 out of 10 |
| Cost: | 9 out of 10 |
| Recommend: | Yes |
| Review: | claims always prompt and polite Comments [ 0 ] |
| Submitted by: | MB 46 year-old :: Female Reviewer :: Seattle |
| Date Submitted: | May 7, 2007 |
| Insurance Provider: | Amica in Tennessee |
| Coverage: | 9 out of 10 |
| Claims: | 1 out of 10 |
| Customer Service: | 6 out of 10 |
| Cost: | 9 out of 10 |
| Recommend: | Yes |
| Review: | Shady Business I had auto insurance with Amica for 1 year. The premium was one of the best deals I could have possibly found, almost $100 less a month than the insurance I had the years prior. Although, I recently received my renewal and my premium went up $300. I had no violations and no changes made. Their Underwriting department could not give me a reason why, they just said that it went up. I'm sorry, I work in auto insurance, it doesn't just "go up", there's always a legitiment reason. I think I'll shop around before I make any decisions, their customer service has always been shady and confusing. I should be able to understand them, I work in the same business, and they confuse me. Comments [ 0 ] |
| Submitted by: | blah 24 year-old :: Female Reviewer :: nashville |
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