ACUITY

Reviewers
Male / Female		 Recommend
Yes / No		 Number of Reviews Coverage Claims Customer Service Cost Total Average Rating
3 / 0 1 / 2 3 3.00 3.00 3.00 2.67 2.92

Date Submitted: September 28, 2011
Insurance Provider: ACUITY in Wisconsin
Coverage: 7 out of 10
Claims: 7 out of 10
Customer Service: 7 out of 10
Cost: 6 out of 10
Recommend: Yes
Review: Acuity Ok
I have been an Acuity customer for 10 years. I have had good service on Auto claims. I have always had good service from my agent. I am and will continue to be a satified customer of Acuity Insurance. We have both Home and Auto.
Comments [ 0 ]
Submitted by: TE
50 year-old   ::   Male Reviewer   ::   Wisconsin

Date Submitted: February 2, 2009
Insurance Provider: ACUITY in Kentucky
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 1 out of 10
Recommend: No
Review: Unprofessional
We received a letter rejecting our claim. We were asked to wait for a response from them so that they would have time to read the police report. They never ordered the police report and then denied the claim. Terrible people and a terrible company.
Comments [ 1 ]
Submitted by: TL
41 year-old   ::   Male Reviewer   ::   Louisville, Ky

Date Submitted: November 8, 2006
Insurance Provider: ACUITY in Wisconsin
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 1 out of 10
Recommend: No
Review: acuity rep insulting
I found their rep Jim Puetzer to be rude and arrogant. When my vehicle repair went a little longer than expected, he pulled the payment for the rental.But did this gutless worm call me? No-he tells the rental company and made them tell me. When I asked him why he didn't give any warnining, much less a courtesy call, he said it would not have changed his decision and besides, he has 50 claims going at any time and could not always follow-up. What arrogance! I recommend you avoid him at all costs.
Comments [ 0 ]
Submitted by: avatar
48 year-old   ::   Male Reviewer   ::   washington