| Date Submitted: | December 26, 2008 |
| Insurance Provider: | Progressive in Maryland |
| Coverage: | 1 out of 10 |
| Claims: | 1 out of 10 |
| Customer Service: | 1 out of 10 |
| Cost: | 1 out of 10 |
| Recommend: | No |
| Review: | AWFUL COMPANY Well, where to start... Another progressive driver fell asleep at the wheel and hit my husband and two sons (ages 2 and 4) head on. He was in a truck, they were in a very small compact car. My 4 year old needed to be flown to shock trauma. Our nightmare began when they would not stop calling me for a "statement" while I was sitting by the bedside of my son. He did come home after 1 week. Next, I gathered ALL information about the contents of our car to submit it to progressive. This is when I found out the other progressive driver was UNDERINSURED! Progressive would not cover the contents of our vehicle at ALL! They say in our state our policy only has coverage for UNINSURED, not UNDERINSURED - sorry! So, we took a $3,000 loss because of that. There is now a lien against me from my health insurance company. Progressive is NOT paying most of the bills. We are getting ready to go after my husband's policy because of his UNDERINSURANCE! I am 100% confident they will screw us!!! DO NOT USE THEM - THEY ARE AWFUL! |
| Submitted by: | Forget progressive 39 year-old :: Female Reviewer :: frederick, md |
1 comments for this review
| Comment by: Educating... From: Louisiana December 28th, 2008 |
"'Our nightmare began when they would not stop calling me for a "statement" while I was sitting by the bedside of my son." That's what insurance companies AND police do...as time goes by memories lapse, the sooner a statement is made generally the better (operative word, generally). A statement doesn't take but 5-10 minutes and if you didn't want to talk to them stop answering the phone (caller ID is everywhere now). "This is when I found out the other progressive driver was UNDERINSURED! Progressive would not cover the contents of our vehicle at ALL! They say in our state our policy only has coverage for UNINSURED, not UNDERINSURED - sorry! So, we took a $3,000 loss because of that." Why are you surprised? Do you not understand your own insurance policy? Try reading the documents in full next time...nobody screwed you, you screwed yourself by having inadequate coverage. You know they do offer extra coverage for customization and other things not covered under normal policy, don't you? Sorry to hear about your issues but after reading your review I couldn't help but think to myself, "Another person who did not fully understand what insurance they were carrying because they didn't take the time to read their policy (too much fine print?) and are now trying to blame someone else for THEIR problem." |
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