Progressive

Reviewers
Male / Female
Recommend
Yes / No
Number of Reviews Coverage Claims Customer Service Cost Total Average Rating
6 / 7 2 / 11 13 3.08 2.99 2.54 3.47 3.02

Date Submitted: August 18, 2010
Insurance Provider: Progressive in Texas
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 1 out of 10
Recommend: No
Review: Worst Insurance worse people
This is a very cheap and worse company. I dont have progressive insurance but some one hit my parked car in a parking lot and handed over his progressive insurance and left the scene. I called this stupid progressive and they said ok bring your car for estimates. I took a day off and brought my car to them and they took over an hour and gave me the estimate and after that nothing heard from them. I called them the next week and they said that the person who hit your car is not answering their phones.
Well its not my problem if he is not answering your phones I talked to them but very rude representatives over there. They are ready to hang up every time you call them. I lost my car rear bumper I lost my time and finally they said they cannot do any thing. However they said that they will cancel his insurance but they never did and there is no proof for that, I am so frustrated as I gave them all the information and every requirements but no use its waste of time and money. Keep away from progressive and I would say people should not buy such insurance, as insurance means you are insured or some one is insured if you do some thing wrong but this company has no ethics and rules all they are doing is a cheap business just dont buy insurance from them.
Comments [ 0 ]
Submitted by: Vic
32 year-old   ::   Male Reviewer   ::   Dallas TX

Date Submitted: May 27, 2010
Insurance Provider: Progressive in Texas
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 2 out of 10
Recommend: No
Review: Can't belive this!
I have had Progressive ins. for years to cover my motorcycles. I,unfortunatly, had to make a theft claim on my bike. I was already upset to find that my bike had been stolen, then Progressive starts their run around. After Four long months fighting with progressive, I have still recieved no benifits. The people that I have talked to representing their company have been rude, and misleading. I have filed a complaint with the state board of insurance, and will be filing a law suit as well. They made it abundantly clear that they would rather lose customers than pay claims!
Comments [ 0 ]
Submitted by: James1605
30 year-old   ::   Male Reviewer   ::   San Antonio TX

Date Submitted: May 26, 2010
Insurance Provider: Progressive in Washington
Coverage: 5 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 1 out of 10
Recommend: No
Review: PROGRESSIVE IS RIDICULAS
I was recently stopped on a freeway and out of nowhere some guys slams into the back of my car. My back winshield shatters and ruins the back of my car! and my dog kennel was in the back. I was extreamly lucky I had put him in his doggy seat belt up front or he would have been dead. So the guy is driving someone elses car who is insured by progressive. we set up the whoel thing and I end up going into the hospital and a chiropractor because I m in pain. they payed for my car just fine bought me a new dog kennel and then when it came to the bodily injury claims rep everything went down hill they offered to pay for my medical and then $1000 for anything else so I sign the paper. and the next thing I know there closing my claim only paying my medical and never writing me a check for $1000. I have a copy of the contract still not sure what to do.
Comments [ 0 ]
Submitted by: ash
22 year-old   ::   Female Reviewer   ::   Portland oregon

Date Submitted: February 7, 2010
Insurance Provider: Progressive in Florida
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 1 out of 10
Recommend: No
Review: 180 dollars a month
Got my window broken last night called to make a claim and they wouldn't cover it and I pay $180/month WHAT A RIP-OFF....BEWARE TO ALL!! DO NOT FALL INTO THEIR TRAP OF HIGH MONTHLY PMTS AND HORRIBLE COVERAGE!!!!!!!!
Comments [ 0 ]
Submitted by: Tammy
26 year-old   ::   Female Reviewer   ::   st petersburg, fl

Date Submitted: June 30, 2009
Insurance Provider: Progressive in California
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 1 out of 10
Recommend: No
Review: Horrible horrible service/ customer service
Has progressive ever heard the customer is right?!? holy crap they suck! my husband bike got stolen and they made us go through so many things of showing them proof of phone records and bank statements, and giving us crap about how we could fake that it got stolen, yea they didnt pay up! we have tried to fight them twice, all we wanted was for them to pay the rest of what we owe on it cause we are STILL making payments! They have horrible horrible customer service! i have to deal with more than 3 agents and they were all horrible!!
Comments [ 0 ]
Submitted by: pissed off
21 year-old   ::   Female Reviewer   ::   ca