| Date Submitted: | August 16, 2008 |
| Insurance Provider: | Amica in Massachusetts |
| Coverage: | 9 out of 10 |
| Claims: | 7 out of 10 |
| Customer Service: | 1 out of 10 |
| Cost: | 7 out of 10 |
| Recommend: | No |
| Review: | Customer Service - POOR Amica has mishandled our account twice in the past year, after over 30 years as a loyal customer with insurance for life, homeowner, auto, boat, and an IRA. Paperwork has been shoddy, follow-thru has been awful, auto registration was cancelled due to their lack of filing properly (and reinstated when they finally sent the info). Contacted numerous supervisors, and just got a "sorry." |
| Submitted by: | Upset in MA 51 year-old :: Female Reviewer :: South of Boston |
| Comment by: Jacqueline Cartagena From: worcester, mass 01605 January 21st, 2010 |
They have no problem charging high Premiums for teens, but when are teens got into accidents we were thrown out. it was stressful for the family, and had to find something else were very quickly |