Allstate

Date Submitted: October 4, 2011
Insurance Provider: Allstate in Texas
Coverage: 2 out of 10
Claims: 2 out of 10
Customer Service: 2 out of 10
Cost: 1 out of 10
Recommend: No
Review: AllState Refused Responsibility
We were recently hit by an AllState driver. Our car (Jetta) almost immediately lit up on the dashboard like a Christmas tree (oil, engine, airbag, drl, slip prevention, bulb). By the time we got the approval to repair the car (4 days) all the lights but 2 (engine & bulb) were off. Allstate wanted US to accept responsibility for paying for a diagnostic check on our car because "the lights being on may or may not relate to the accident". The keep saying they will "approve" the check, but if something comes back as not related to the accident, we are responsible for the $100 cost of the diagnostic check! The repair shop has replaced a blown bulb 4 times and it keeps blowing! Now we are being forced to pick up the vehicle with no diagnostic and a blown taillight because they refuse to accept responsibility. For the safety of my children in the car and the safety of everyone else, I am placing a warning sign on the back of the car to let everyone know that Allstate refused to properly repair the car!
Submitted by: Patricia Grubb
43 year-old   ::   Female Reviewer   ::   Fort Worth, TX

 0 comments for this review

Your Name
(required)
Your City, State, etc.
(required)
Your Email Address
(Not published - required)
Your Comment